How To Hard Reset Safaricom Neon Ray Pro Now

Tap Erase everything to confirm.

Once the reset is complete, Reboot system now will be highlighted. Press the Power button to restart your phone. First boot may take 5–10 minutes. Do not interrupt it. Method 2: Hard Reset from Settings (If Phone is Working) Use this if you can unlock the phone and want to sell or give it away.

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Tap Reset Phone or Reset Tablet .

I have written it in a clear, step-by-step format suitable for a tech support or mobile blog. It includes warnings, two methods (buttons & settings), and post-reset setup instructions. Is your SAFARICOM Neon Ray Pro frozen, lagging, or asking for a password you’ve forgotten? A hard reset (also known as a factory reset) is the ultimate solution. This process will wipe all your data and return the phone to its original out-of-the-box state.

Select Erase all data (factory reset) .

Power off the device. If it’s frozen, press and hold the Power button for 10–15 seconds until it shuts down. How to Hard Reset SAFARICOM Neon Ray Pro

If prompted, enter your PIN, password, or pattern.

Use the Volume Down button again to highlight Factory data reset and press Power to confirm.

Use the Volume Down button to navigate to Wipe data/factory reset . Tap Erase everything to confirm

Tap Reset options .

A: That’s Factory Reset Protection (FRP) . You must enter the last Google account that was synced on the phone before the reset. If you can’t remember it, SAFARICOM customer service may help with a proof of purchase. Need more help? Visit your nearest SAFARICOM shop or contact their customer care at 100 (from a Safaricom line).

When the SAFARICOM or Android logo appears, release the Power button but keep holding Volume Up until you see the Recovery Mode menu (blue or black screen with text). First boot may take 5–10 minutes

Press the Power button to select it.